Contract summary
Last updated 25 October 2026
Your provider
Rapidez Internet Solutions Limited, trading as GetOnIt / GOI. Company number 13185548. 124-128 City Road, London, EC1V 2NX, United Kingdom. Contact: team@getonit.club or the help chat on our site.
Services
Lurk
£9 a month
- 10GB UK data
- Unlimited UK calls and texts
- Up to 5GB EU roaming, from your allowance
Vibe
£15 a month
- 100GB UK data
- Unlimited UK calls and texts
- Up to 20GB EU roaming, from your allowance
Main Character
£20 a month
- Unlimited UK data
- Unlimited UK calls and texts
- Up to 20GB EU roaming, from your allowance
A prepaid mobile service (eSIM only) with 4G and 5G coverage across the UK. Roaming destinations are listed in our price list. Membership of the GetOnIt Club is included while your plan is active.
Speeds of the internet access service
Mobile data speeds depend on coverage where you are, how busy the network is, and your phone. We do not guarantee a minimum speed. Estimated maximum speeds are those of the 4G and 5G networks in your area; 5G needs a 5G-capable phone and 5G coverage. If your service falls well short, see remedies below.
Price
The monthly price above, including VAT, paid in advance by card. No setup fee, no eSIM charge, and no other charges. The first month is charged when you buy and starts the day your eSIM goes live; each month after that is charged on that date.
Duration, renewal and termination
- Duration: one month, with no minimum term.
- Renewal: renews automatically every month until you cancel. We email you three days before each renewal. If a renewal payment fails, your line pauses and we retry for 3 days before the plan ends.
- Cancelling: any time from your account, free. Service continues to the end of the paid month; no further charges.
- Cooling-off: 14 days from ordering, with a refund for what you have not used. See cancelling and refunds.
- Keeping your number: free, using a PAC. Bring your number in with a PAC from your old provider; take it with you by asking for a PAC in your account.
Features and services for end-users with disabilities
Everything can be done online without a phone call: signup, managing your plan, support and complaints. Our site is built to work with screen readers and keyboard navigation, in light or dark mode. Relay UK (18001 / 18002) and emergencySMS work on GetOnIt — see emergency calls. If you need information in another format, email us.
Other relevant information
- Sold to people aged 18 and over, for personal use.
- Your phone must support eSIM and be unlocked — check your phone.
- If the service does not work as it should and we cannot fix it, you may be entitled to a price reduction or refund under the Consumer Rights Act 2015.
- Complaints and free independent dispute resolution: complaints code.